Course Information

Introduction

This five-day course teaches practical tools for planning, implementing and sustaining organizational change. Participants work with templates and playbooks for diagnosis, stakeholder engagement, communication, training and measurement. The course focuses on repeatable methods that reduce disruption and increase adoption.

Objectives

1. Build a clear, milestone-based change plan that links objectives, owners and timelines.
2. Conduct stakeholder analysis and create targeted engagement strategies for priority groups.
3. Apply resistance-management techniques to diagnose pushback and design appropriate interventions.
4. Create a communications and learning sequence that supports frontline adoption and transfer of skills.
5. Define and implement measurable indicators and a monitoring routine to track adoption and trigger sustainment actions.

Who Should Attend?

1. Change managers and change leads responsible for program design and delivery.
2. Project managers and program managers running transformation initiatives.
3. HR business partners and organizational development practitioners managing people transitions.
4. Business analysts and process owners redesigning workflows or systems.
5. Frontline managers and supervisors who will lead teams through the change.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Post-assessment
If Applicable:
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

Daily Schedule (Monday to Friday)
- 09:00 AM – 10:30 AM Technical Session 1
- 10:30 AM – 12:00 PM Technical Session 2
- 12:00 PM – 01:00 PM Technical Session 3
- 01:00 PM – 02:00 PM Lunch Break (If Applicable)
- Participants are expected to engage in guided self-study, reading, or personal reflection on the day’s content. This contributes toward the CPD accreditation and deepens conceptual understanding.
- 02:00 PM – 04:00 PM Self-Study & Reflection

Please Note:
- All training sessions are conducted from Monday to Friday, following the standard working week observed in the United Kingdom and European Union. Saturday and Sunday are official weekends and are not counted as part of the course duration.
- Coffee and refreshments are available on a floating basis throughout the morning. Participants may help themselves at their convenience to ensure an uninterrupted learning experience Provided if applicable and subject to course delivery arrangements.
- Lunch Provided if applicable and subject to course delivery arrangements.